Terms

Eve’s Tipis Terms and Conditions of Hire

The Hire of Goods:

Definitions

‘Company’ means Eve's Tipis, Isle of Wight.

‘Client’ is the party hiring the Equipment from the Company.

‘Equipment’ is the accommodation units such as Tipi(s), Tipi-Tents(s) Bell tent(s) and other items 
 specified.

'Setup Date' is the date shown on the order form for completing the erection of the equipment

'Dismantling Date' is the date shown on the order form for completing the dismantling of the 
 equipment.

‘Period of Hire’ is the period between completing the erection of the Equipment and beginning the 
 dismantling.

‘Hire Charge’ is the amount payable by the Client to the Company as specified on the Invoice.

‘Order form’ is the form issued by the Company to the Client requesting payment of the Hire 
 Charge and containing details of the Equipment and Period of Hire.

‘Contract of Hire’ is a document agreed between the Company and the Client which sets out  
 Terms & Conditions and other Details specific to that Hire, which may include special Prices or 
 Discounts, Provisional Size of Order, Terms of Payment, Notice of Termination, Location of 
 Installation, Facilities, as well as containing details of the Equipment and Period of Hire.

1. Conditions

Unless stated in writing all orders are accepted subject to the Terms and Conditions of hiring stated below and the Client by authorising or allowing work to proceed is deemed to have acknowledged this and agrees that these terms and conditions govern the contract for hire to the exclusion of any other terms and conditions.

2. The Company Undertakes:

To deliver the Equipment and proceed to erect it on or before the Set Up date shown on the Invoice or Contract of Hire or advertised check-in time.

To dismantle and remove the Equipment from the site on or after the Dismantling date shown on the Invoice or Contract of Hire or advertised check-out time.

3. The Client Undertakes:

To pay the Deposit and to pay the Balance in accordance with the Invoice. Should payment not be received within the agreed timeframes, the Company reserves the right to consider the order cancelled and to not provide the Equipment. See item 7 below regarding Cancellation. All bookings include a 5% non-refundable booking fee.

To pay interest on all monies outstanding at the rate of 8% per annum above the current base rate of the Bank of England.

To provide the Company with either a plan showing the position in which the Equipment is to be erected and all underground services and any apparent obstacles or to make available a representative on the site for that purpose. In the absence of both, the Company will not be able to commence installing the Equipment on the Site, shall be deemed to have completed the contract, and will not be liable for any costs incurred due to delays that result from the absence of information about the Site. If, having worked in good faith within the parameters stipulated by the Client, any damage is nonetheless sustained to underground cables or pipes, the Client and not the Company will be considered responsible unless it can be proven that the damage is a result of the negligence of the Company’s servants, agents or contractors.

To obtain all necessary permits from any authorities who are or may be concerned and to make application where necessary to the Planning Authority, District Surveyor, Police, Fire Brigade and any similar authority or organization. Any costs incurred in delays or modifications in the work arising from the absence or misrepresentation of all such necessary permissions and permits shall be payable to the Company by the Client.

Where appropriate, to obtain a licence from the Local Authority. Any requirements under the licence must be notified to the Company in writing, at least 28 days prior to erection. Should the Company for any reason be unable to comply with these requirements, then the Client shall be notified and the Contract shall be deemed to have been cancelled by the Client.

If any part of the Equipment includes electrical apparatus, to provide such power points or supply as may be reasonably required by the Company.

To provide access to the Company and its representatives to the site for the erection and dismantling of the equipment.

Not to enter the Equipment whilst it is being erected or dismantled by the Company.

To keep any part of the Equipment that is a tent completely closed and secure and in particular any door fastened when not in use.

Not to use any lighting, heating, cooking or other gas or electrical appliances of any kind within or close to the Equipment without the prior written consent of the Company.

Not to light, or allow to be lit, any fire, candle or other naked flame within or close to the Equipment without the prior written consent of the Company.

Not to tamper with, remove or alter the structure or any part of the Equipment and in particular not to affix or suspend from the Equipment any item whatsoever without the Company’s prior written consent.

4. Variations

The Hire Charge is based on the assumption that the Client meets all of the points stipulated in item 3 above, and that the Client provides a firm and level site of turf (or some other material not impervious to stakes and able to absorb rainwater) and is served by a firm access road adjacent to the site with adequate hard-standing for commercial vehicles is free from flooding trees and overhead obstruction. If this is not the case or if the Client wishes the Company to erect the Equipment in a different position on the site to the one indicated by the Client to the Company at the time of booking and in either event the costs to the Company are subsequently increased by reason of increase in labour costs or any other factor the Company may increase the price in accordance with the Company’s published price list and hourly labour rates then in force. If it is likely that additional costs will be incurred by the Company, then these costs will be mutually considered and the preferred approach will be agreed between both parties before they are incurred.

The Company will use all reasonable endeavours to supply the Client with the Equipment but where this is not possible the Company will notify the Client as soon as possible with any alterations to the design and specifications of the Equipment and where alteration is fundamental the Client may terminate this contract and any deposit paid will be refunded.

5. Loss Or Damage Or Excessive Soiling

The Client shall throughout the Period of Hire be responsible for the maintenance and safe custody of the Equipment.

The Client must be satisfied with the Equipment before use and should notify the Company of any miscounts, incorrect deliveries or unacceptable Equipment before use.

The Client shall indemnify the Company against the full value of any loss damage or excessive soiling howsoever caused, unless caused by negligence by the Company.

6. Understanding

The Hire Charge does not include making good any repairs to the Site unless caused by the negligence of the Company’s servants, agents or contractors.

All sums payable under this agreement unless otherwise stated are exclusive of VAT and other duties or taxes. Any VAT or other duties or taxes payable in respect of such sums shall be payable in addition to such sums.

7. Cancellation

Either party shall have the right to terminate the Contract without penalty within a seven day “Cooling off” period commencing from the date of the Invoice, providing the booking is at least 28 days before the Set-up Date. This is subject to written confirmation of such termination being given by one party to the other within such period. In the event of such termination by either party the Company shall refund to the Client all sums paid by the Client to the Company by way of deposit or otherwise, less an administration charge. All bookings include a 5% non-refundable booking fee.

If the order is made less than 28 days before the Set-up Date, there will be no seven day “Cooling off” period.

Once the seven days has passed and providing it is at least 28 days before the Set-up date, should the Client cancel the contract then compensation of 50% of the Hire Charge will be paid by the Client to the Company.

If the Client cancels the contract less than 28 days prior to the Set Up date shown on the Invoice, the full Hire Charge will be due. If, however, the Company is able to re-let the Equipment for the period agreed in the Client’s cancelled order, then the Client shall not not be required to pay the full Hire Charge but only the difference between it and any amount recouped, less an administration charge of 30% of the original Hire Charge.

If Notice of Termination is included within a specific Contract of Hire agreed between the Company and the Client, that shall take priority over the Terms of Cancellation noted in the preceding clauses.

8. Exclusion of Liability

The Company will make every effort to complete the erection of the Equipment on or before the Set-up date and time referred to in correspondence with the Client, provided that the Client has complied with the undertakings set out above. If the Equipment is not erected on or before the Set-up date and time referred to in our correspondence with the Client, the Client shall have the right to withdraw and the Company shall return all monies paid. If, however, installation of the Equipment is not complete by the agreed time, but is delayed due to weather or other circumstances beyond the Company’s reasonable control, the Company shall not be liable to repay any monies or to pay compensation to the Client.

The Company will take all reasonable care to avoid damage to the Client’s own equipment or to the Site, but cannot be responsible for any loss suffered by the Client in respect thereof other than as a result of the negligence of the Company’s servants, agents or contractors.

For the avoidance of doubt the Company’s liability for any reason under this contract shall be limited to and shall not exceed the Hire Charge.

9. Force Majeure

The Company shall not be in breach of this agreement nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure results from Force Majeure, which means any event or occurrence which is outside the reasonable control of the Company and which is not attributable to any act or failure to take preventative action by the Company.

The same cancellation rules apply as above. All bookings include a 5% non-refundable booking fee.

Such circumstances include (but are not limited to): ‘Acts of God,’ fire, flood, violent storm, pestilence, drought, earthquake or other natural disaster, explosion, malicious damage, armed conflict, acts of terrorism, nuclear, biological or chemical warfare, pandemic, infectious disease or any other disaster or accident, natural or man-made such as collapse of buildings, strikes, industrial action, or non-performance by suppliers or subcontractors.

10. In the event of any Equipment not being available and the Company not being in a position to substitute a suitable replacement, the Company’s liability shall be limited to the reimbursement of any monies paid for that item only minus any reasonable costs incurred by the Company for the original supply of the said item.

11 Third Party Liability

The Company will not accept liability for any claims arising in the course of the hire regarding injury or death to persons or loss or damage to property howsoever caused unless it be proved that such injury or damage was caused by faulty material or workmanship or negligence on the part of the Company. Children must be supervised.

Clients are expected to take out their own insurance against eventualities such as event cancellation, illness resulting in non-attendance and damage to or loss of property, personal injury.

Tipis/tipi tents and bell tent are temporary structures and as such can be susceptible to collapse such as in severe weather conditions. In rainy conditions traditional tipis are liable to some rain ingress, due to their design features. Eve’s Tipis take every care to minimise this, but clients should be aware that some water ingress is to be expected. The structures are erected using poles and ground pegs which can be a trip hazard. The hire and use of equipment and the stay on site is entirely at the risk of the client.

Subcontracted bookings.

Where the booking is subcontracted to Eves Tipis from another company, if any funds have been paid by Eves Tipis to that other company, these funds will not be liable to be repaid by Eves Tipis in the event of cancellation of the event. The customer will be expected to seek the refund from the company that subcontracted Eves Tipis.

Festival Tickets

Please be aware that we do not usually supply or sell festival tickets. Your booking with Eve’s Tipis does not include festival tickets.

For festival hire, please ensure that all guests have the appropriate weekend camping festival tickets prior to booking your accommodation.

Please be aware some festivals charge an additional boutique camping fee in addition to our hire charges and festival ticket charges. If there is an additional boutique camping fee this is detailed on the individual festival pages on our websites along with the cost and information on how to purchase. These extra tickets have been introduced to maintain the high level of service in these special camping areas for you to enjoy.

Additional terms and Conditions

A deposit is required to reserve a tipi. The balance is required at least 28 days before start of rental date for private hire bookings, unless otherwise arranged or stated. For festival bookings, the payment due by date is specified on the booking form or within our booking confirmation email. If payment is not received satisfying this condition and you have not contacted us, your reservation is liable to be cancelled, and your deposit will not be refunded. Booking confirmation will be sent to you via post or email once funds are cleared.

A 4% service fee will be added to the deposit payment to cover our PayPal charge.

If you settle your remaining balance by PayPal, Credit or Debit card there will be a 4% service fee added onto the balance payable. You will have the option to pay by Bank Transfer or Cheque to avoid the service fee.

A £75 refundable deposit against damage/soiling of the tipi or furnishings may be required at the time of booking and provided the tipi and furnishings are left in a clean, undamaged state, this deposit or part of will be refunded after the event/hire period.

Please note: the refundable deposit charge is per tipi/tipit tent/bell tent hired. The £75 deposit payment, if required, will be automatically added to your booking at checkout and payment is required at the time of booking.

If for any reason beyond our control any event is cancelled or postponed, the Company will offer the client the opportunity to keep the booking for use at the rearranged event or at the event the following year.